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    Management

    The Future of Money Management: What Today’s Global Giants Can Teach Tomorrow’s Investors

    Ishani Mohanty -
    In a world where the financial landscape is shifting faster than ever, global financial giants are quietly building the blueprint for tomorrow’s investors. From...
    Customer Success

    When ‘Success’ Looks Different: Defining Customer Outcomes in a Diverse Client Landscape

    Ishani Mohanty -
    Imagine two clients seated across from you; one’s a nimble start-up aiming to expand, the other a century-old institution navigating slow digital transformation. Though...
    Business Tech

    Don’t Let Tech Mistakes Write Your Business Story: 4 Fixes That Save Time and Money

    Ishani Mohanty -
    Technology should feel like your favourite sidekick, not the villain stealing the limelight. But all too often, tech missteps can hijack your business narrative....
    Management

    Less Talking, More Listening: The Management Hack That Changed My Meetings Forever

    Ishani Mohanty -
    Ever sat through a meeting thinking, “Ugh, I’m just hearing myself talk, or thinking about what I’ll say next”? I’ve been there too. And...
    Customer Success

    2025 Power Rankings: The Top Customer Success Platforms and What Makes Them Stand Out

    Ishani Mohanty -
    Customer success is no longer just a “nice-to-have”, it’s the heartbeat of sustainable business growth. In a world where churn rates can make or...
    Thought Leadership

    How to Build Influence on LinkedIn Without Sounding Like Everyone Else

    Ishani Mohanty -
    LinkedIn is full of thought leaders sharing insightful posts about game-changing strategies. It’s easy to get lost in the sea of sameness. But here’s...
    Business Tech

    7 Everyday Tools You Already Use—Now Make Them Work Harder for Your Business

    Ishani Mohanty -
    Running a business today doesn’t always mean adding more tools, it often means using the ones you already have smarter. From email to spreadsheets,...
    Management

    Bowling Under Pressure: What Cricketers Can Teach Us About Managing Workload Before Big Moments

    Ishani Mohanty -
    It’s the final over—the stadium roars. The batter stares down the pitch. The bowler grips the ball, takes a breath, and charges in. Now imagine...
    Customer Success

    When Things Go Wrong: How Strong Partnerships Rescue the Customer Experience

    Ishani Mohanty -
    It was a Friday afternoon. The kind of Friday when you’ve already mentally clocked out — and then the phone rings. A client’s e-commerce...
    Customer Success

    The Empathy Engine: Why Listening Is the Most Underrated Customer Success Tool

    Ishani Mohanty -
    In today’s hyper-automated, metrics-obsessed world, we often rush to solutions before truly understanding the problem. In customer success, this is especially dangerous. Because beneath...

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