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    Customer Success

    Human-Centered Customer Success That Scales With Your Business

    Abhinand Anil -
    Human-centered customer success shifts focus from tickets and metrics to real customer outcomes. This approach treats customers as people first and data second, and...
    Business Tech

    Edge Computing for Business: Processing Data Where It Matters Most

    Abhinand Anil -
    Companies today generate massive amounts of data every second. Traditional cloud systems send all that data to distant servers for processing, but what if...
    Management

    Unmasking Workplace Pleasanteeism This Holiday

    Abhinand Anil -
    It is December 2025. The office playlist is looping festive hits, and your team smiles during every Zoom call. But look closer. Are those...
    Customer Success

    Is Your Customer “Quiet Quitting”? The 2025 Guide to Holiday Customer Retention

    Abhinand Anil -
    The offices are quieting down, out-of-office replies are flooding your inbox, and your team is mentally checking out for the break. It’s the most...
    Business Tech

    Why Quantum Computing for Business Is No Longer Just Science Fiction

    Abhinand Anil -
    Quantum computing for business once felt like a concept borrowed from the pages of science fiction: complex, expensive, and light-years away from everyday operations....
    Management

    AI in Management: Boosting Team Performance

    Abhinand Anil -
    Managers today face a fast-changing workplace, and AI is a powerful new ally. Imagine having an assistant who never sleeps and helps you make...
    Customer Success

    Prioritizing Ease Over Delight: Creating an Effective Customer Success Strategy

    Abhinand Anil -
    Most businesses assume that an effective customer success strategy requires grand gestures. They send handwritten notes, offer surprise discounts, or deliver over-the-top apologies when...
    Business Tech

    How AI Agents for Business Are Changing Work in 2025

    Abhinand Anil -
    Business operations are transforming faster than ever before. Companies that once needed large teams to handle routine tasks now rely on digital teammates that...
    Management

    The Resenteeism Epidemic: How to Lead a Team That Feels Trapped

    Abhinand Anil -
    There is a new mood in the workplace. It is not quiet quitting. It is not simple disengagement. It is resenteeism, a trend where...
    Customer Success

    The Real Cost of Ignoring Customer Feedback Implementation

    Abhinand Anil -
    Your customers speak. You collect their feedback. Then what? Most companies stop right there. They gather opinions, store them somewhere, and move on. That...

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