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Management

Bowling Under Pressure: What Cricketers Can Teach Us About Managing Workload Before Big Moments

It’s the final over—the stadium roars. The batter stares down the pitch. The bowler grips the ball, takes a breath, and charges in. Now imagine...
Customer Success

When Things Go Wrong: How Strong Partnerships Rescue the Customer Experience

It was a Friday afternoon. The kind of Friday when you’ve already mentally clocked out — and then the phone rings. A client’s e-commerce...

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Thought Leadership

Beyond LinkedIn: Unconventional Platforms for Establishing Thought Leadership

Ishani Mohanty -
While LinkedIn is still the most popular site for thought leadership and professional networking, newer platforms provide special chances to connect with special audiences,...
Digital Marketing

Digital Marketing: Strategies to Boost Business

Ishani Mohanty -
Having a strong online presence is a must for businesses. Digital marketing strategies play a pivotal role in achieving this goal. It enables businesses...
Management

How to Overcome the Impostor Syndrome as a Manager

Abhishek Pattanaik -
Imposter syndrome is a persistent feeling of self-doubt and lack of confidence among individuals with high achievements. Managers, people who have worked hard to...
Customer Success

How Conversational AI Drives Better Customer Experiences

Aiswarya MR -
In today's fast-paced digital age, businesses are increasingly turning to conversational AI to enhance their customer experience. Conversational AI refers to the use of...
Business Tech

Holographic Meetings: Will AR and VR Replace Zoom?

Ishani Mohanty -
Video conferencing has emerged as the mainstay of remote work in recent years, enabling teams worldwide to interact with a single click. Let's face...
Customer Success

15 Essential Customer Success KPIs to Drive Retention and Growth in 2025

Ishani Mohanty -
1. The Rate of Customer Retention (CRR) Retention is the foundation of client success. Calculate CRR by calculating the proportion of clients kept over a...
Business Tech

Voice AI in Business: Are Smart Assistants the Future of Customer Service?

Ishani Mohanty -
Voice AI is at the forefront of a dramatic revolution in how businesses engage with their customers. AI-powered smart assistants are quickly becoming a...
Banking

Neobanks vs. Traditional Banks: Which One Is Right for You?

Ishani Mohanty -
Neobanks are becoming serious competitors to established banking institutions as the financial landscape changes quickly. However, which one best suits your budgetary requirements? In...
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Businessleader Insights is an online platform, which is aware of the potential and difficulties present in the dynamic business environment of today, providing people with the information and resources they need to succeed in every situation.

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