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Customer Success

When ‘Success’ Looks Different: Defining Customer Outcomes in a Diverse Client Landscape

Imagine two clients seated across from you; one’s a nimble start-up aiming to expand, the other a century-old institution navigating slow digital transformation. Though...
Business Tech

Don’t Let Tech Mistakes Write Your Business Story: 4 Fixes That Save Time and Money

Technology should feel like your favourite sidekick, not the villain stealing the limelight. But all too often, tech missteps can hijack your business narrative....

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Thought Leadership

Beyond LinkedIn: Unconventional Platforms for Establishing Thought Leadership

Ishani Mohanty -
While LinkedIn is still the most popular site for thought leadership and professional networking, newer platforms provide special chances to connect with special audiences,...
Management

Know What Great Managers Do Differently?

Neha Verma -
Effective management can be learned with good training. This is the point where great bosses are always a part of a great management process.
Customer Success

How Conversational AI Drives Better Customer Experiences

Aiswarya MR -
In today's fast-paced digital age, businesses are increasingly turning to conversational AI to enhance their customer experience. Conversational AI refers to the use of...
Thought Leadership

3 TED Talks to Help Build Leadership Skills

Smriti Rajan -
Here are the top  TED Talks to help you build leadership skills. So go ahead and build on those skills, inspire others and be a transformative leader yourself!
Banking

Neobanks vs. Traditional Banks: Which One Is Right for You?

Ishani Mohanty -
Neobanks are becoming serious competitors to established banking institutions as the financial landscape changes quickly. However, which one best suits your budgetary requirements? In...
Banking

How to Choose the Best Bank for Your Financial Goals

Imran Khan -
Choosing the right bank is a crucial step in managing your finances effectively. Whether you're saving for a house, planning for retirement, or simply...
Business Tech

Voice AI in Business: Are Smart Assistants the Future of Customer Service?

Ishani Mohanty -
Voice AI is at the forefront of a dramatic revolution in how businesses engage with their customers. AI-powered smart assistants are quickly becoming a...
Customer Success

3 Tools to Streamline Your Customer Success Workflow

Ishani Mohanty -
Retaining customers, increasing satisfaction, and fostering enduring loyalty all depend heavily on customer success.
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Businessleader Insights is an online platform, which is aware of the potential and difficulties present in the dynamic business environment of today, providing people with the information and resources they need to succeed in every situation.

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