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Customer Success

When Things Go Wrong: How Strong Partnerships Rescue the Customer Experience

Ishani Mohanty -
It was a Friday afternoon. The kind of Friday when you’ve already mentally clocked out — and then the phone rings. A client’s e-commerce...
Customer Success

The Empathy Engine: Why Listening Is the Most Underrated Customer Success Tool

Ishani Mohanty -
In today’s hyper-automated, metrics-obsessed world, we often rush to solutions before truly understanding the problem. In customer success, this is especially dangerous. Because beneath...
Business Tech

What is Neuromorphic Computing and Why It Matters

Purvi Senapati -
Neuromorphic computing is an innovative approach to computer architecture that mimics the structure and functioning of the human brain. Traditional computers process information sequentially,...
Management

The Art of Listening: What Great Managers Hear That Others Don’t

Ishani Mohanty -
In today’s fast-paced workplace, where decisions are often made at the speed of Slack messages and meetings can feel more like calendar fillers than...
Digital Marketing

The Human Behind the Hashtag: How Social Media Managers Stay Sane and Creative

Ishani Mohanty -
You double-tap the perfect Instagram photo, retweet a clever meme, or scroll past a brand’s witty reply — and in that blink of a...
Thought Leadership

Why Vulnerability Is a Superpower in Thought Leadership

Ishani Mohanty -
When we think of thought leaders, we often imagine polished speakers on stage, confident executives in boardrooms, or writers whose ideas shape entire industries....
Business Tech

Why Your CRM Is Failing (and How AI Can Fix It)

Ishani Mohanty -
If you’re feeling like your CRM system is more of a headache than a help, you’re not alone. Maybe your CRM is failing as...
Customer Success

How Conversational AI Drives Better Customer Experiences

Aiswarya MR -
In today's fast-paced digital age, businesses are increasingly turning to conversational AI to enhance their customer experience. Conversational AI refers to the use of...
Management

The Burnout Manager: Supporting Others Without Losing Yourself

Ishani Mohanty -
Burnout can appear without warning, quietly infiltrating through late nights, consecutive meetings, and the psychological toll of constantly being the "strong one." You are...
Banking

What Happens Behind the ATM: A Look into Modern Banking Infrastructure

Ishani Mohanty -
After inserting your card and entering a few numbers, money magically materializes. Have you ever wondered what goes on behind the scenes during an...
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Businessleader Insights is an online platform, which is aware of the potential and difficulties present in the dynamic business environment of today, providing people with the information and resources they need to succeed in every situation.

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Categories

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